The University supports its students during the health crisis

Université Gustave Eiffel implemented several actions to assist students during the health crisis.

Lugeline: the support hotline for students

Lugeline is a support line for students, run initially by volunteer students, who subsequently signed a student contract as of 1 June 2020. The latter were trained in guiding and providing solutions to callers. This hotline was open to all students in difficulty for any reason (financial, health, accommodation, family, mental or connectivity issues, etc.).

The hotline provided support to 577 students.

Low-price laptops for all students

One of the challenges of the health crisis was to ensure that every student had access to a computer, regardless of their situation or income level, to facilitate remote lessons in particular. The University set up three solutions to enable everyone to obtain a computer at the lowest possible cost:

Partnership agreement with Ecodair: Ecodair is a company specialising in the reconditioning of IT equipment. Université Gustave Eiffel students availed of a 10% discount off the price of a laptop purchased on the company’s website.
Partnership agreement with DELL: the manufacturer offered discounts ranging from 5% to 30% on its new-product ranges (desktops, laptops, accessories, docking stations, etc.) with free delivery.
Computer loans: the University lent laptop computers to students in the most difficult financial situations.

142 laptops were loaned out through this scheme, funded by the Student and Campus Life Contribution (CVEC), or via equipment lent by University departments or units.

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